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COVID-19 Pandemic Relief Grant Funds Available for Eligible Members

CommStar Credit Union is excited to announce a new financial relief grant available for our members who are unable to make their loan payments due do COVID-19 pandemic-related hardships. CommStar received funding for this program through the Ohio Credit Union Foundation, in addition to funds contributed by the credit union. The purpose of this grant is to provide financial relief to eligible CommStar Credit Union members by providing one monthly loan payment to members facing financial hardship as a direct result of the COVID-19 pandemic at the time of application. Excludes Fannie Mae and business loans. Not sure if you’re eligible? Please contact Erin Beese at or 440-365-7342 ext. 2413 to learn more.

Applications must be submitted by 12:00 pm EST on Saturday, June 13, 2020.

Update: Application submission period has ended.


Don’t Fall Victim to Phishing Scam Attempts

What is Phishing?
Phishing is an attempt to deceive you into thinking a business you are  associated with is requesting information from you. These requests for personal information may look like simple, innocent, legitimate requests, but are not. These scams request you to reply to an email, respond to something by phone, follow a link to a web site, or even most recently, respond to a text message. Phishing e-mails are commonly disguised as messages from utility providers, financial institutions, or even an old e-mail contact you haven’t heard from in years.

What you need to know:
We at CommStar Credit Union will NEVER ask for your personal information by phone or email. We will NEVER send you a text message or email asking you to contact us. If there is something about your account that needs to be addressed, we will contact you directly, by a live member of our organization, never through any type of technology without your authorization.

Read these tips that can help you stay safe personally or at work,  against phishing by clicking here.

Did you know CommStar Credit Union offers free identity theft protection services through ID Protect? It’s part of the benefits of your Star Checking Plus or Star Checking Rewards account!

Remember, never give out your personal information to anyone.

If you have any questions, please email us at

Fraudulent checks circulating in our area

Corporate checks are being circulated fraudulently for various scam attempts. These checks are known to come in various dollar amounts. Please call CommStar Credit Union at 440-365-7342 to verify legitimacy on any suspicious checks you encounter.