Here you’ll find quick links and helpful information for our Members.
eStatements are free for our members. Members must log in to online banking at least once per month in order to maintain active eStatements enrollment status.
Forgot your password? Contact us and we will be happy to assist you.
ATM and Shared Branch Locator
Credit Card Payments
You can pay your CommStar Visa Credit Card by:
- Pay online at EzCard Info with a credit union or bank account
- Pay via funds transfer in It’s Me 247 Online Banking
- Mail a payment to CommStar (must include your account and credit card number with payment)
- Make a payment in person at any CommStar location
For Elan Credit Cards: Payments must be made directly to Elan at www.myaccountaccess.com . We cannot accept payments to Elan credit cards at our offices.
Debit Card Withdrawal Limits
POS Transactions (point-of-sale transactions): $1,500.00 per 24-hour period
ATM Withdrawals: $500.00 per 24-hour period
Report a Lost or Stolen Debit or Credit Card
If your MasterCard Debit® card is lost or stolen please report it immediately to CommStar Credit Union by calling 440-365-7342 during business hours. During non-business hours lost or stolen cards may be reported by calling toll-free at 1-800-264-5578.
To report a lost or stolen CommStar Visa Rewards or Secured Credit Card, please call:
1-800-322-8472 (Inside US) 24 hours a day
727-570-4819 (Outside US) 24 hours a day
To report a lost or stolen Elan Visa credit card please call toll free at 1-800-558-3424, 24 hours a day.
Email Card Services at email@example.com
Traveling? Please notify us before your trip to ensure seamless use of your Debit card.
Credit Union Financial Statement
Change of Address
To change you address, a verified signature is required. Please e-mail us at firstname.lastname@example.org to complete this via eSign. You may also visit a branch to complete to update your address in person.