Member FAQ

Here you’ll find quick links and helpful information for our Members.


Routing Number

241278361

 

Online Banking

ItsMe247 Login

eStatements are free for our members. Members must log in to online banking at least once per month in order to maintain active eStatements enrollment status.

Forgot your password? Contact us and we will be happy to assist you.

 

CommStar Locations and Hours of Operation

 

ATM and Shared Branch Locator

Shared Branch Locator

Current Rates
Credit Card Payments

You can pay your CommStar Visa Credit Card by:

  • Pay online at EzCard Info with a credit union or bank account
  • Pay via funds transfer in It’s Me 247 Online Banking
  • Mail a payment to CommStar (must include your account and credit card number with payment)
  • Make a payment in person at any CommStar location

For Elan Credit Cards: Payments must be made directly to Elan at www.myaccountaccess.com . We cannot accept payments to Elan credit cards at our offices.

 

Debit Card Withdrawal Limits

POS Transactions (point-of-sale transactions): $1,500.00 per 24-hour period

ATM Withdrawals: $500.00 per 24-hour period

Reorder Checks

Harland Clarke

 

Report a Lost or Stolen Debit or Credit Card

If your MasterCard Debit® card is lost or stolen please report it immediately to CommStar Credit Union by calling 440-365-7342 during business hours. During non-business hours lost or stolen cards may be reported by calling toll-free at 1-800-264-5578.

To report a lost or stolen CommStar Visa Rewards or Secured Credit Card, please call:
1-800-322-8472 (Inside US) 24 hours a day
727-570-4819 (Outside US) 24 hours a day

To report a lost or stolen Elan Visa credit card please call toll free at 1-800-558-3424, 24 hours a day.

Email Card Services at cardservices@commstar.org 

Travel Notifications

Traveling? Please notify us before your trip to ensure seamless use of your Debit card.
Travel Notifications
cardservices@commstar.org

 

Credit Union Financial Statement

August 2019 Financial Statement
September 2019 Financial Statement 

 

Change of Address

To change you address, a verified signature is required. Please e-mail us at memberservice@commstar.org to complete this via eSign. You may also visit a branch to complete to update your address in person.