E-Services

E-Services

CommStar Credit Union is proud to offer a wide variety* of E-Services, from online banking and text alerts to ID Protect, SnapCash and Virtual Strongbox. Click through below to a full listing of all of our services.


CommStar Credit Union Mobile App

The CommStar Credit Union mobile app is a comprehensive, user-friendly banking app that gives you access to your accounts 24/7/365. Features include:

  • SnapCash Remote Deposit Capture
  • Pay Anyone Person-to-Person Payments
  • Account Balances
  • Transfer Funds
  • Pay Loans
  • Manage My Cards
  • Apply for a Loan
  • Single Sign-on using Touch ID, Voice Recognition, Facial Recognition, PIN, or Username and Password

Download the free app for iOS or Android today!

 

 

SnapCash Remote Deposit Capture

Save a trip to deposit your checks with SnapCash! Deposit checks anytime, anywhere using your compatible iOS or Android device! Simply go to SnapCash within the CommStar Mobile App, snap a photo of the front and back of your check, and you’re done! Checks deposited by 11:00 pm EST are typically available the next business day.

 

It’s Me 247 Online Banking

Manage your accounts online anytime with It’s Me 247 Online Banking. View and manage your accounts online 24/7. Check balances, transfer money, pay loans, apply for a loan, view cleared and cancelled checks, access your Virtual Strongbox, view your eStatements, view transaction history, configure eAlerts, access your virtual loan signing room, adjust automatic deposits, create recurring transfers, jump between your CommStar accounts, view current rates, and more!

 

NEW! Mobile Wallets

Image: Logos for Apple Pay, Google Pay, and Samsung Pay

 

Our MasterCard Debit Cards for consumer (individual) accounts are now available to be added to your digital wallet! Add your consumer debit card to your Apple Pay, Google Pay, Samsung Pay, or Garmin Pay wallet today!

Instant Deposit

Waiting on your direct deposit to post? Stop waiting! Get paid up to two days early with Instant Deposit! This feature is available exclusively in It’s Me 247 Online Banking and the CommStar mobile app. Just click the “Post Now” button next to your pending direct deposit, select an account for the service fee, and your funds will be available in your account in seconds.

 

Pay Anyone Person-to-Person Payments

Send money to virtually anyone with Pay Anyone person-to-person payments. Available within the CommStar Mobile app and online banking, Pay Anyone allows you to send funds via ACH from your checking account to anyone with a mobile phone number or email address.

 

Text Banking

Your account information is at your fingertips with Text Banking! Receive transaction alerts, deposit alerts, balance alerts, or view your current balances at any time. You can enroll in Text Banking and configure your alert settings within It’s Me 247 Online Banking.
Carrier messaging fees apply.

 

eAlerts

Stay in-the-know with eAlerts! Get notified of deposits, low balance alerts, or important communications regarding your account with eAlerts. Alerts are sent to your e-mail address and your It’s Me 247 Message Center. You can enroll in eAlerts and configure your alert settings within It’s Me 247 Online Banking.

 

eStatements

Go paperless with eStatements! Receive your statement sooner than a paper statement, eliminate unnecessary paper waste, and access it any time in It’s Me 247 Online Banking. Sign up today!

 

My Virtual Strongbox- Paperless Receipts and Document Storage

Housed within It’s Me 247 Online Banking, My Virtual Strongbox is a free service for all CommStar members. Receive paperless transaction receipts sent straight to your Strongbox. Plus, enjoy 25MB of free storage, with the ability to upload your own files you want to keep safe. From photos to legal documents, everything is safe and secure in your Virtual Strongbox!

 

Online Bill Pay

CommStar offers Online Bill Pay to all members enrolled in Online Banking. Set up recurring payments to payees, like utility bills or credit card payments, and even send a check to a person, all from the same convenient dashboard. Simply go to the “pay and transfer” tab in It’s Me 247 Online Banking to enroll, or access Bill Pay today! Click here to view some quick demo videos to help you get started.

 

A2A Account to Account Transfers

Need to transfer to an outside account, or transfer funds in to your CommStar Account? Ask us about setting up A2A! This service allows us to link your CommStar Account to another account at an outside institution, so you can send or receive funds to the account in It’s Me 247 Online Banking. Best of all, it’s free!

 

ID Protect

At CommStar Credit Union, we take our members’ security seriously. That’s why we offer ID Protect identity theft protection services on our Star Checking Plus and Star Checking Rewards accounts! ID Protect gives you everything you need to safeguard your identity, protect your credit, and help you recover, should you become a victim of identity theft.

Click here to view the ID Protect brochure.

 

Paperless Loan Signings

Loan signings have never been easier! We use eDocs to allow you to complete paperwork online.

 

Online Account Opening

Thinking about joining CommStar Credit Union? Our convenient online account opening process allows you to open your new membership from any Internet-connected computer, smart phone, or tablet. Featuring instant account approval, account funding, and online banking enrollment, you’ll be on your way to enjoying the benefits of credit union membership in no time! There’s no need to visit the credit union to open your membership. Simply complete the quick application, snap a photo of your driver’s license or other valid photo ID, and complete some quick paperwork via e-sign. Click here to launch the account opening process and join today!

Already a member? Log in to It’s Me 247 Online Banking to open a new checking account, additional savings account, or Money Market!

 

Online Loan Application

We’re excited to launch our new and improved online loan application process! Apply online for any of our consumer loans, from Home Improvement loans to Auto loans, with instant approval! Visit apply.commstar.org to get started today!

 

CU*Talk Telephone Banking

Prefer to do your banking over the phone? CU*Talk Telephone Banking lets you manager your accounts with our convenient computer voice response system, from any phone any time. All you need to connect with CU*Talk is a touch-tone phone, your account number, and your personal identification number (obtained from the credit union). With CU*Talk you can review account balances, transfer money, verify transactions, check interest rates, and more. Call toll free at 800-617-9489 to connect today.

Manage Your Debit Card with the CommStar Mobile App

It’s easy to manage your debit card and protect yourself from fraud with the CommStar Mobile App! Lock and unlock your Debit card and see spending alerts in real time under the “Manage My Cards” tab.

Image: screenshot of mobile app manage my cards feature