E-Services

E-Services

CommStar Credit Union is proud to offer a wide variety* of E-Services, from online banking and text alerts to ID Protect, SnapCash and Virtual Strongbox. Click through below to a full listing of all of our services.


CommStar Credit Union Mobile App

The CommStar Credit Union mobile app is a comprehensive, user-friendly banking app that gives you access to your accounts 24/7/365. Features include:

  • SnapCash Remote Deposit Capture
  • Me2U Person-to-Person Payments
  • Account Balances
  • Transfer Funds
  • Pay Loans
  • Manage My Cards
  • Apply for a Loan
  • Single Sign-on using Touch ID, Voice Recognition, Facial Recognition, PIN, or Username and Password

Download the free app for iOS or Android today!

 

 

SnapCash Remote Deposit Capture

Save a trip to deposit your checks with SnapCash! Deposit checks anytime, anywhere using your compatible iOS or Android device! Simply go to SnapCash within the CommStar Mobile App, snap a photo of the front and back of your check, and you’re done! Checks deposited by 11:00 pm EST are typically available the next business day.

 

Me2U Person-to-Person Payments

Send money to virtually anyone with Me2U person-to-person payments. Available within the CommStar Mobile app, Me2U allows you to send funds using your Debit card to anyone with a mobile phone number or email address. Funds are sent immediately, and recipients can choose to receive the funds on a participating Debit card or via ACH to a checking account, no matter where they bank! You can launch Me2U within the mobile app, or click here. 

 

It’s Me 247 Online Banking

Manage your accounts online anytime with It’s Me 247 Online Banking. View and manage your accounts online 24/7. Check balances, transfer money, pay loans, apply for a loan, view cleared and cancelled checks, access your Virtual Strongbox, view your eStatements, view transaction history, configure eAlerts, access your virtual loan signing room, adjust automatic deposits, create recurring transfers, jump between your CommStar accounts, view current rates, and more!

 

Text Banking

Your account information is at your fingertips with Text Banking! Receive transaction alerts, deposit alerts, balance alerts, or view your current balances at any time. You can enroll in Text Banking and configure your alert settings within It’s Me 247 Online Banking.
Carrier messaging fees apply.

 

eAlerts

Stay in-the-know with eAlerts! Get notified of deposits, low balance alerts, or important communications regarding your account with eAlerts. Alerts are sent to your e-mail address and your It’s Me 247 Message Center. You can enroll in eAlerts and configure your alert settings within It’s Me 247 Online Banking.

 

eStatements

Go paperless with eStatements! Receive your statement sooner than a paper statement, eliminate unnecessary paper waste, and access it any time in It’s Me 247 Online Banking. Sign up today!

 

My Virtual Strongbox- Paperless Receipts and Document Storage

Housed within It’s Me 247 Online Banking, My Virtual Strongbox is a free service for all CommStar members. Receive paperless transaction receipts sent straight to your Strongbox. Plus, enjoy 25MB of free storage, with the ability to upload your own files you want to keep safe. From photos to legal documents, everything is safe and secure in your Virtual Strongbox!

 

Online Bill Pay

CommStar offers Online Bill Pay to all members enrolled in Online Banking. Set up recurring payments to payees, like utility bills or credit card payments, and even send a check to a person, all from the same convenient dashboard. Simply go to the “pay and transfer” tab in It’s Me 247 Online Banking to enroll, or access Bill Pay today! Click here to view some quick demo videos to help you get started.

 

A2A Account to Account Transfers

Need to transfer to an outside account, or transfer funds in to your CommStar Account? Ask us about setting up A2A! This service allows us to link your CommStar Account to another account at an outside institution, so you can send or receive funds to the account in It’s Me 247 Online Banking. Best of all, it’s free!

 

ID Protect

At CommStar Credit Union, we take our members’ security seriously. That’s why we offer ID Protect identity theft protection services on our Star Checking Plus and Star Checking Rewards accounts! ID Protect gives you everything you need to safeguard your identity, protect your credit, and help you recover, should you become a victim of identity theft.

 

Paperless Loan Signings

Loan signings have never been easier! We use eDocs to allow you to complete paperwork online.

 

Online Account Opening

Thinking about joining CommStar Credit Union? Our convenient online account opening process allows you to open your new membership from any Internet-connected computer, smart phone, or tablet. Featuring instant account approval, account funding, and online banking enrollment, you’ll be on your way to enjoying the benefits of credit union membership in no time! There’s no need to visit the credit union to open your membership. Simply complete the quick application, snap a photo of your driver’s license or other valid photo ID, and complete some quick paperwork via e-sign. Click here to launch the account opening process and join today!

Already a member? Log in to It’s Me 247 Online Banking to open a new checking account, additional savings account, or Money Market!

 

Online Loan Application

We’re excited to launch our new and improved online loan application process! Apply online for any of our consumer loans, from Home Improvement loans to Auto loans, with instant approval! Visit apply.commstar.org to get started today!

 

CU*Talk Telephone Banking

Prefer to do your banking over the phone? CU*Talk Telephone Banking lets you manager your accounts with our convenient computer voice response system, from any phone any time. All you need to connect with CU*Talk is a touch-tone phone, your account number, and your personal identification number (obtained from the credit union). With CU*Talk you can review account balances, transfer money, verify transactions, check interest rates, and more. Call toll free at 800-617-9489 to connect today.

 

My Mobile Money

It’s easy to manage your debit account and protect yourself from fraud with My Mobile Money Access. When your financial institution offers the My Mobile Money Access app, you can set up your debit account, and then manage and monitor it wherever you go! Our industry-leading technology enables YOU to control your card access without having to place a call to your financial institution’s customer support. You can set up security measures right from your phone to help you avoid the hassles of account fraud.

Your financial institution will determine which features are available for your specific account but they may include the following:

• Balance inquiry – Quickly check how much money you have in your account to avoid overdrafts.
• Balance transfer – Easily transfer funds between accounts associated with your debit card.
• Remote deposit – Deposit checks to your account right from your phone!
• Ability to turn your card on and off – Misplace your card? Simply turn it off until you find it!
• Control other cards associated with the account – If you have multiple cards, you can set controls for all associated cards.
• Fraud alerts – Receive alerts if a transaction is conducted using your account that is suspected of being fraudulent.

Click here to access the  My Money Mobile Quick Reference Guide for help setting up your account, selecting your preferences, recovering lost passwords and more.

My Money Mobile is available for free in the Apple App Store for iOS devices and Google Play Store for Android devices.

 

*Some restrictions apply to some services listed above. Please view our Disclosures and Fee Schedule to learn more.